Our Return Policy
At Ospolt, we want you to shop with confidence, knowing that your satisfaction is our top priority. Our hassle-free return policy is designed to ensure that you're completely satisfied with your purchase. Whether you're charging your iPhone, AirPods, or Android devices with our wireless chargers, we've got you covered. With a 14-day return window, easy-to-follow return process, and dedicated customer support, shopping with Ospolt is always a stress-free experience.
Return Period:
- Orders can be returned within 14 days of receiving the order.
Condition of Returned Items:
- Item(s) must be in original condition, unused, and in original packaging.
- Please note that free gifts and promotional items are non-returnable.
Initiating a Return:
Returning your order is simple and straightforward. Just use our return portal below to initiate the return process. Fill out the form provided and follow the instructions. After you've provided the necessary information an automatic return label will be sent to your email that can be used to return the order back to us. Please do not directly return any items to our address.
Our goal is to make the return process as effortless as possible for you. If you have any questions or encounter any issues, don't hesitate to reach out to our friendly customer support team. We're here to assist you every step of the way.
Refunds and Exchanges:
- Refunds are processed upon receiving the returned item(s) and passing inspection.
- Damaged or heavily used items won't be eligible for a refund.
- For exchanges, we process the exchange after receiving the returned item(s) proof of shipping.
- Exchanges are shipped using our standard shipping method and you can expect to receive it within 2-4 days.
- Please note that we don't refund shipping fees, and customers are responsible for any additional shipping fees for exchange items.
Customer Satisfaction Guarantee:
At Ospolt, customer satisfaction is our top priority. We're dedicated to ensuring you have a positive experience, from purchase to return. If you have any questions or concerns, our friendly team is here to assist you.
LEARN ABOUT OSPOLT
Learn about why Ospolt was founded by our entrepreneur founder, what the journey was, our mission, vision and values. We share we come from and decided to star with smartphone chargers.
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